If you’ve decided to cancel Optus mobile or cancel Optus NBN to jump ship, research your new provider’s plans, contract terms, and support options. Optus Sport will have supplementary programming, including match highlights and post-game commentary. Workouts are devised by leading fitness providers including FIIT, Flow Athletic and Virtual Playground, SWEAT FACTOR, Move 123 and more. If you’re struggling to cancel Optus mobile plans or NBN services through the usual channels, consider lodging a complaint. If you’re planning to cancel your Optus plan and move to a new telco, find out if your new provider can easily port your service. In many cases, cancelling a telco service isn’t the end of it.

But don’t worry, we’re here to guide you through the process with clear, actionable steps. We encourage people to shop around and find great deals on their phone plan. It’s so easy these days to switch whenever your plan expires to take advantage of discounts and special offers. Get the best deals, news and tips delivered directly to your inbox. Many Optus customers can thankfully access the platform for much less than that. The key is to stay informed, stay calm, and read know your rights as a consumer.

To choose a new plan, you can compare the best Sim Only plans and look for one that suits the amount of data you need. However, if you’re on a contract to pay off a device in monthly instalments, then you would have to pay off the device in full to cancel your contract. Optus makes returning their equipment easy – you don’t have to go to any Optus stores. They will provide you with a prepaid package so all you have to do is place the equipment inside the package and send it off via Australia Post.

Need Help with Your Optus Services?

All of the telcos that began getting into entertainment ‘content’ are thinking about getting out. When you purchase a new plan online, you’ll have a new SIM card posted to you or you can download your new plan if you have an eSIM. Switching plans is simple in Australia thanks to government regulation.

Best NBN plans for Optus Sport

The amount of data used by Optus Sport will depend on which stream quality you opt for. We know a 720p stream on Kayo Sports uses approximately 2.5GB per hour. For a 1080+ HD stream Netflix uses around 3GB over the same timeframe.

Disney Plus adds ESPN to the roster this month

Once you’ve successfully cut the cord, you can confidently move on to a new telco that better suits your needs. Like everything else in life, Optus Sport isn’t perfect – it has its drawbacks as well as benefits. According to Optus Complaints Procedures, creating a complaint can assign a dedicated case manager who’ll handle your situation. For example, if you use two-factor authentication via your Optus mobile number, set up an alternative before you cancel.

Fees might be charged if you’re cancelling a small business broadband plan, for instance. Optus Sport allows you to make an account for free which gives you access to a small fraction of the platform but you’ll need to pay if you want more match highlights and OS Fitness. Its subscription tiers are on a rolling, month-to-month basis so you’re free to leave at any time.

If you opt for the annual pass then you will have access for the full 12 months from your subscription date, when it will be auto-renewed unless you cancel beforehand. Early termination fees can apply if you’re still under contract. Check your contract, billing information, or call Optus to confirm any costs to cancel Optus services early. Remember, Optus postpaid plans are now month-to-month SIM-Only plans. This means that you’re not committed to a lengthy multi-year contract that locks you in. Instead, your plan can be cancelled at any time without fear of hefty contract-breaking fees.

• If you’ve decided to cancel Optus mobile or cancel Optus NBN to jump ship, research your new provider’s plans, contract terms, and support options.
• Optus is one of the only telcos that don’t charge cancellation fees on contract phones.
• While having Optus Sport comes in handy for die-hard footy fans, it isn’t a free app (except for some Optus customers).
• Optus Sport subscriptions are available for $24.99 per month or $229 for an annual plan.
• Switching plans is simple in Australia thanks to government regulation.

Unless you really love EPL, this is a rip off, and a pretty scummy way to treat their own Optus customers too. If you run into obstacles, remember that you’re not alone—others have faced similar challenges, and there are complaint and escalation processes to help you. Knowing where you’re headed next makes the cancellation process smoother and less stressful.